Sub-processors
These companies process personal data on our behalf to run Outreach Desk. Each is bound by a written agreement that protects the data at least as well as our data processing agreement.
| Company | What for | Where | Who it applies to |
|---|---|---|---|
| Vercel Inc. | Hosting the app and storing uploaded files (pictures, CVs) | United States and other regions | All customers |
| MongoDB, Inc. (MongoDB Atlas) | The database: accounts, lists, templates, campaigns and results | The region the database runs in | All customers |
| Razorpay Software Private Limited | Taking payments for paid plans | India | Customers on a paid plan |
| Anthropic, PBC | AI features with our AI: labelling replies, first lines, sequence drafts, writing emails | United States | Only when AI features are used, and only if we use Claude |
| Google LLC (Gemini API) | AI features with our AI: labelling replies, first lines, sequence drafts, writing emails | United States | Only when AI features are used, and only if we use Gemini |
| Google LLC | Sign in with Google; sending our own account emails | United States and other regions | People who sign in with Google; all customers for account emails |
Services you connect yourself
The mailboxes, email services (such as Amazon SES, SendGrid, Resend, Brevo or Mailgun), email-checking services (ZeroBounce, NeverBounce), booking tools and online stores (Shopify, WooCommerce) you connect are chosen and contracted by you. They act for you, not for us, so they are not our sub-processors.
Changes
We update this page before we start using a new sub-processor. To be told about changes, write to burhanb53.work@gmail.com.