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Outreach Desk
Online stores

Turn store visitors into repeat customers by email

Connect Shopify or WooCommerce, and customers, orders and abandoned checkouts flow in. Welcome new subscribers, win back the quiet ones, and see revenue per campaign.

How it works

How online stores use Outreach Desk

Connect your store

Add Shopify or WooCommerce webhooks once. Every message is checked against its signature.

Grow your list

Signup forms with double opt-in and consent records, embedded on your site or hosted for you.

Switch on automations

Welcome series, abandoned cart, after a purchase, win-back and birthday recipes, ready to edit.

Send campaigns and measure

Promotions and seasonal offers through your email service, with revenue per campaign.

What you get

A store's best customers are the ones it already has. Timely emails after a sign-up, a purchase or a forgotten cart do more than any discount banner.

  • Shopify and WooCommerce customers, orders and checkouts
  • Abandoned-cart emails that stop when they buy
  • Signup forms with double opt-in and a preference centre
  • Segments by what people bought, clicked or ignored
  • A/B tests with an automatic winner
  • Sending at the same local hour for each contact
  • Revenue per campaign and a click map
  • Seasonal templates, including Ramadan, Eid and White Friday
Start from a template

51 templates for online stores

Add one to your account and it becomes yours to edit. Placeholders in [square brackets] are flagged until you replace them.

Promotions

  • Product launch
  • Discount offer
  • Flash sale: 24 hours only
  • New arrivals
  • Back in stock

and 2 more

Seasonal

  • Eid greetings and offer
  • Ramadan special
  • Summer sale
  • Black Friday / big sale
  • New Year message

and 1 more

Newsletters & updates

  • Monthly newsletter
  • Company news
  • Tips and how-to
  • Welcome a new subscriber
  • We miss you

Events

  • Event invitation
  • Webinar invitation
  • Event reminder
  • Thank you after an event
  • Grand opening

and 1 more

Feedback & reviews

  • Quick survey
  • Ask for a review
  • Thank you for your purchase
  • Refer a friend
  • Quick feedback survey

and 1 more

العربية (Arabic)

  • عرض خاص
  • رسالة ترحيب
  • تذكير بسلة التسوق
Questions

Online stores: common questions

Which stores are supported?

Shopify and WooCommerce today. Any other store can report purchases with one call to the purchase address, or through the API.

When does an abandoned-cart email go out?

When a checkout has been left for an hour without an order. It stops as soon as they buy.

Do I need consent to email customers?

Rules differ by country. Signup forms record consent, and every campaign has an unsubscribe link and the one-click header.

Start free today

No credit card needed. Test mode is on until you decide to send for real.