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Outreach Desk

Sent emails

Every email you sent, what happened to it, and the email as it went out.

Sent emails, in the menu, lists every email from the app, newest first. The totals at the top are for what your filters match: sent, opened, clicked, replied and bounced, as rates of delivered emails.

Finding an email

  • Search by address, name, company, subject or campaign.
  • Filter by type (first email, cold email, follow-up, campaign, automation, answer), by what happened (replied, clicked, opened, not opened, bounced, unsubscribed, marked as spam, failed), by account and by date.
  • Test emails are kept apart: choose “With test emails” to see them.

One email

Click an email for its timeline (sent, each open and who made it, each click and its link, a reply or bounce), the links people clicked, its attachments, and a copy of the email exactly as it went out. Open lead takes you to the person.

Exporting

Export downloads what your filters match as a CSV: one line per email with its type, step, version, campaign, account, opens, machine opens, clicks, and when it was replied to, bounced or unsubscribed.

Each lead's Activity tab lists that lead's emails with the same results.

Still stuck? Write to us from Help → Contact us in the app, or email burhanb53.work@gmail.com.