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Outreach Desk

Troubleshooting

The usual reasons something doesn't work.

  • An email didn't send: check Test mode, the daily limit and the mailbox status in Settings → Email accounts.
  • Replies don't appear: make sure the mailbox can read mail (IMAP), and check the Inbox settings.
  • Reconnect Google: Google ended the connection. Click Reconnect once.
  • Sending paused: read the banner. It says whether it was bounces, spam reports or a review.
  • Still stuck? Write to us from Help → Contact us in the app; we answer by email and in the app.

Still stuck? Write to us from Help → Contact us in the app, or email burhanb53.work@gmail.com.